Smollan's shop floor staff are located in various major retail stores across the globe.
Quarterly onsite one-on-one audits with staff members had to be carried out to ensure that their employment information was up to date and that their schedules call cycle was in order.
Data capturers need to capture data into the Audit Reporting System.
The data capturing takes up to a week.
The solution is a secure web based hand-held auditing system that auditors could log into when onsite.
On meeting with a staff member, the auditor can enter the employee's number and be presented with a questionnaire.
Answers can now be saved to a database in real-time to be later processed for follow-ups and reporting purposes.
